Pharmacy

• Ms Lim Siew Woon

Outpatient Pharmacy Services

• Filling of prescriptions
  
• Counselling of medication e.g. asthma, cancer, diabetes and heart medications etc.
  
• Purchasing of over-the-counter products, vitamins and supplements
  
• General health advice and more
  

Medication Therapy Review & Counselling

• Medication Therapy Review & Counselling (MTRC) is an extended counselling service provided by Pharmacy @ National University Hospital for selected patients
  
• For more information, please click here
  

Outpatient Clinics

• Smoking cessation clinics (NUH Medical Centre)
  
• Outpatient anti-coagulation clinic (NUH Medical Centre and National University Heart Centre, Singapore)
  
• Medication therapy management cardiac clinic (National University Heart Centre, Singapore (NUHCS))
  

 Inpatient Pharmacy Services

• Assist the team in managing medication orders and medication profiles, monitoring drug therapy and providing bedside discharge medication counselling
  
• Inpatient Pharmacy Automated System (iPAS)
  

 Drug Information Services

• Provides drug & poison information for doctors, pharmacists and other healthcare professionals at the National University Hospital
  

Compounding Services

• Our pharmacy laboratory is set up to prepare parenteral nutrition, sterile injections, and non-sterile extemporaneous preparations. The nutrition team also provides nutritional support and monitoring for patients on enteral and parenteral nutrition. The oncology laboratory at the National University Cancer Institute, Singapore (NCIS) also prepares anti-cancer medications.
  

Quality Assurance Programmes

• As part of our Department's ongoing efforts in ensuring quality patient care, we also implemented a Quality Assurance Programme in our laboratory. This involves the adoption of the Good Manufacturing Practice recommendations in quality assurance and documentation of work processes. At the same time, we are looking into how to make the medication use process safer for patients – through counselling, patient medication profiling, medication reconciliation, as well as educational leaflets on medicines, alternative medicines and health supplements. We endeavour to employ IT to achieve these goals where relevant.
  

Supplement Dispensing via MedVEN

• Fuss-free, 24/7 dispensing of supplements for O&G patients
  
• Conveniently located outside the Women's Clinics located at Kent Ridge Wing level 3
• More information on the supplements can be found here

To learn more about your prescribed medication and health, see the Department of Pharmacy's Patient Information leaflets (PILs) which will provide information on the use of common medicines and health supplements, as well as their possible side effects.  

Click here for the list of PILs. 

For general health tips and useful information, click on the posters to find out more: 

You may view the video in other languages here: Chinese, Malay, Tamil

You can now check and order your medication conveniently using the NUHS App or HealthHub App.

Please refer to Medication Order or Repeat Prescription for step-by-step instructions on using the NUHS App.

Managing Your Medications

You may opt to collect your medication from MedSAFE, a 24/7 self-service electronic locker located at NUH Main Building Zone F Taxi Stand  (please note that this service is not available for controlled drugs and medication that require refrigeration).

Please allow at least 3 working days for your order to be processed. If you require your medication urgently or prefer same-day collection, please join the queue at the pharmacy.

Benefits of Self-collection via MedSAFE     

• Skip the queue at the Pharmacy 
• Open 24/7, collect at your convenience^*

• If your medication is not collected within 48 hours of receiving the SMS, the request will be cancelled, and you will be required to re-order your medication if needed.
• NUH Staff: If you do not receive an SMS within  48 hours after dropping your prescription into the Staff Prescription Box at Main Building Pharmacy (MBP), please head to MBP, Counter 27 for assistance. 

How it works 

• Place your medication order via the NUHS app or HealthHub app 
• Follow the instructions in the form and select "MedSAFE @ NUH Main Building Zone F Taxi Stand (24hrs electronic locker)" as your pick-up location 
• An SMS notification will be sent to your mobile when your medication is ready for collection at MedSAFE. Head to MedSAFE within 48 hours of receiving the SMS and follow the on-screen instructions to collect your medication 

FAQs on MedSAFE

FAQs on Medication Self-collection via Pharmacy Counters & Medication Delivery

1. Can I order my medication via phone calls?
No, medication orders are no longer accepted via phone calls. Medication orders can be placed through the NUHS app or HealthHub app.

i. NUHS App (Click to download the NUHS App)
- Visit https://www.nuhs.edu.sg/patient-care/nuhs-app/user-guide-FAQs or scan the QR code below and refer to the Medication Order or Repeat Prescription sections in the user guide for step-by-step instructions on using the NUHS App. 

ii. HealthHub App
- Visit https://eservices.healthhub.sg/medication-refill to place your medication order.
- Visit https://support.healthhub.sg/hc/en-us/articles/60045642695961-Track-and-Refill-Medications-Seamlessly#h_01KYP9RZN26J8V19J0QW5AJKWA or scan the QR code below for guidance on how to order medication via the HealthHub app.

2. Can I change the medication quantity at the point of collection? 

For the convenience of our patients, we have outpatient pharmacies at each of our buildings, as well as some clinics/centres. 

Information on our operating hours and directions to the respective pharmacies can be found here: 

Main Building 

• Main Building Pharmacy 

Kent Ridge Wing 

• Pharmacy @ Kent Ridge Wing

Medical Centre

• Pharmacy @ Medical Centre 
  
• Pharmacy @ National University Cancer Institute Singapore (NCIS) 

Khoo Teck Puat – National University Children's Medical Institute (KTP-NUCMI) 

• Pharmacy @ Khoo Teck Puat -National University Children's Medical Institute (KTP-NUCMI)  

For enquiries, you may contact +65 6908 2222

Health & U @NUH is our hospital's retail pharmacy that is community-centric, with a focus on catering to patients and the general public.

At Health & U @NUH, we believe that taking care of our health and wellness is a priority and it begins with us. As such, our 5 outlets carry a wide product range comprising of healthcare products, vitamins, supplements, health food, personal and beauty care products, over-the-counter medication, rehabilitation and homecare equipment, recovery aids, nutritional feeds and more. 

Check out our latest promotions here and visit any of our 5 outlets today. 

Our Outlet Locations:

1) Main Building: Zone F #01-01 (beside Main Building Pharmacy)
Specialty store featuring Nutritional Feeds, Vitamins & Supplements, Personal and Body Care Products

Mon to Fri: 9am – 6:30pm | Sat, Sun & PH: Closed

2) Main Building: Zone G #01-11 (opposite Kopitiam)
Specialty store featuring Rehabilitation & Homecare Equipment, Wound Care and Nutritional Feeds 

Mon to Fri: 9am – 6:30 pm | Sat: 9am – 1pm | Sun & PH: Closed 

3) NUH Medical Centre: Zone A #01-31/32/33 (opposite KOI)
Specialty store featuring Health Food, Health & Beauty Supplements, Personal Care, Skin Care & Body Care Products and Over-the-Counter Medication 

Mon to Fri: 9:30am – 6:30pm (#01-31) | 9am - 6:30pm (#01-32/33) | Sat, Sun & PH: Closed 

4) NUH Medical Centre: Zone B #03-01 (within Pharmacy @ Medical Centre)
Specialty store featuring Derma Skin Care, Over-the-Counter Medication, Selected Wound Care and Surgical Dressings

Mon to Fri: 9am – 6:30pm | Sat: 9am – 1pm | Sun & PH: Closed 

5) Kent Ridge Wing: Zone C #03-01 (within Pharmacy @ Kent Ridge Wing)
Essential Supplements and Medication

Mon to Fri: 9am – 6:30pm | Sat, Sun & PH: Closed 

Contact Us: 
E-mail: nuhretailpharmacy@nuhs.edu.sg