After your visit or upon discharge, hospital bills can be settled at any of our Cashier Counters or Self-Service Kiosks within our Patient Care Institutions.
Click on the buttons below to pay using Credit/Debit cards (VISA/Mastercard/Amex) or eNets Debit.
Recommended
Key benefits:
Pay using Bill Reference Number
For those without SingPass
Key benefit:
Payments made will be updated within 3 working days.
| Online (Internet and Mobile App) | |
|---|---|
| PayNow | Payment can be made by scanning the PayNow QR code on your bill using your mobile banking app. |
| HealthHub | Payment can be made through Healthhub online. After payment, you can download the invoice from the 'History' tab. |
| DBS Internet Banking, Mobile Banking & PayLah! | Payment can be made online through:
Remember to include the bill reference number in the reference field. |
| AXS E-Station & Mobile Payment App | Payment can be made via NETS and credit cards through AXS e-station online or through AXS m-station on your mobile (download via Google Play or App Store). |
| SAM Web & Mobile App | Payment can be made via credit cards at the SAM website or on the mobile app (download via Google Play or App Store). |
| Auto-Pay Payment Arrangement (for NUH and JurongHealth Campus) | Sign up with Auto-pay via NUHS App/HealthHub and enjoy the convenience of paying your bills securely without the hassle of waiting in queue after your visit. The charges are automatically credited to your pre-authorised credit card (Visa/Mastercard) after your visit. |
| Self-Automated Machines/Kiosks | |
|---|---|
| Self-Service Kiosks (located within our Patient Care Institutions) | Payment can be made with Credit / Debit Cards, and NETS. |
| AXS Machines | Payment can be made with selected credit cards, NETS and PayNow. Please refer to AXS website for more details. |
| SAM Kiosks | Payment can be made with credit cards and NETS. Please refer to SingPost website for more details. |
| Counters | |
|---|---|
| Cashier Counters (located within our Patient Care Institutions) | Located at: Payments may be made with credit / debit cards, NETS and cash. |
| 7-Eleven Stores | Payment can be made with NETS or Cash. Please refer to 7-eleven website for more details. |
| Singapore Post Office Branches | Payment can be made with credit cards, NETS or cash. Please refer to SingPost website for more details. |
Upon admission, a deposit based on the entire estimated bill size is required.
Deposit can be made by cash, credit card, NETS, PayNow, DBS/POSB DigiBank online/mobile or DBS PayLah!. Additional deposits may be required if your stay is extended due to unforeseen circumstances.
Partial or complete waiver of the deposit is accepted if a Letter of Guarantee from the employer or insurance company, Hospitalisation Identity Card (HIC), MediSave, Civil Service Concession (CSC) card* or any other benefit card is presented upon admission.
*CSC card is not accepted for services at NUCOHS.
Any credit balance following payment of the outstanding hospital bill will be used to offset other outstanding bills that you may have in the same payment account.
If there are no other outstanding bills, a refund will be issued through PayNow that is linked to your NRIC/FIN or by cheque, approximately one month after the bill is finalised.
For foreigners with no PayNow account, telegraphic transfer may be processed.
Please see FAQ for more details.
For further enquiries about your refund, please submit your request here or contact our Billing and Payment Enquiries hotline at +65 6407 8138 (Mon – Fri: 8.30am to 5.30pm, Sat: 8.30am to 12.30pm).
A late payment admin fee may be imposed if payment is not received within 21 days from the bill date.
