
1. What are the locations and operating hours for the various clinics? Please click
here to learn more about our clinic locations and operating hours.
2. Where should I go after office hours?
If you wish to book an appointment after office hours, you may drop us an email at
appointment@nuhs.edu.sg. We will tend to your email the next working day and reply within 3 working days. Please proceed to the nearest hospital if you need to see a doctor urgently.
3. I am experiencing severe bleeding, what should I do?
Please head down to the nearest A&E. For our NUH O&G patients, please bring the reports/results back to our clinic on your next visit.
4. How do I register?
All appointments are strictly by appointments as we do not accept walk-ins.
For Singaporean or Permanent Resident subsidised patients, a polyclinic referral letter is necessary for the booking of your first appointment. For private patients, you may email us at
appointment@nuhs.edu.sg or call us directly at 6908 2222 for appointment booking.
5. I am a foreigner and would like to make an appointment to Women's Clinic. What should I do?
If you do need accommodation or assistance for visa extension, please state in your email as well.
We will direct you to the right department to handle your queries.
6. What can I expect on my first consultation?
Patients will be registered first before their consultation.
Please bring along your:
- NRIC
- Appointment card (if any)
- Referral letter (if any)
- Medical reports (if any)
7. Will I get to see the doctor early if I arrive earlier than my scheduled appointment time?
All patients are advised to be punctual for their appointments as they will be seen according to their scheduled time.
8. What happens if my doctor is on urgent leave during my appointment?
All patients will be notified beforehand if there are planned changes to the doctor’s schedule, and a new appointment date will be given to them. However, in cases where the doctor is on urgent leave on the day of the appointment, patients will be seen by the covering doctor. If patient prefers to be seen by the principal doctor, his/her appointment will be rescheduled.
9. Why is the waiting time for the clinic always so long? How long is a consultation?
Our doctors may need to leave the clinic at times for unprecedented deliveries or emergencies, or, some patients may also require additional treatment during consultation.
At NUH, we strive to deliver quality to all patients; hence, we do not restrict the time given to see each patient during their consultation. We hope to seek your understanding for any unforeseen delay in your appointments.
10. What are the charges of the antenatal package?
All pregnant mothers who are at least 22 week pregnant are eligible for the antenatal package which covers all pregnancy-related consultations, including:
- All clinic consultations with your obstetrician from the 22nd week of your pregnancy till the birth of your baby.
- 2 ultrasound / obstetric scans (at 22nd and 32nd weeks) to monitor the growth of your baby.
As you approach your 22nd week of pregnancy, our clinic staff will inform you of this package during your visit. You can sign up and pay for the package in full at the clinic.
11. Can I change my doctor even after signing up for the antenatal package?
The package is non-transferrable and non-refundable.
A change in doctor is only allowed for valid reasons, e.g. principal doctor is on leave.
12. Do you conduct house calls?
Our doctors do not conduct house calls.
13. Are you able to bill me and let me pay later?
We do not have such billing practices. However, we do have the ZOOM scheme which allows you to make a one-time payment with either your credit card or GIRO. All bills will subsequently be deducted from this mode of payment, and the bills will be sent to you a week later.
14. My address/mobile number has changed? How do I inform you?
15. I didn't receive a follow-up reply on my email/ call enquiry made 2 days ago. What should I do?
If you have emailed us, you would have receive an automated reply to acknowledge your email enquiry.
We thank you for your patience and a reply will be sent to you within 3 working days.
16. I would like to express my appreciation and thanks to the team of doctors and staff. How do I do so?
We thank you for your feedback! You may email us at
appointment@nuhs.edu.sg, or write a thank you card which can be obtained from our clinic counters.