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Request for Medical Report

Medical Report Fees
All Medical Report requests require upfront payment. We are unable to process medical report requests unless payment has been made.  

Type of application



(inclusive of GST)


Turnaround Time


Please follow the attached guide to submit your request via the **NUHS App.

** Please add your child/parent as dependent in OneNUHS app if you're applying on behalf of them.

Download app - IOS

Download app - Android

Ordinary Medical Report$120.00
8 weeks
Specialist Medical Report
​8 weeks
Insurance Form$120.00
​8 weeks
8 weeks
Discharge Summary$11.20 (per visit)

7 working days

Lab Results$11.20 (per visit)
7 working days

Please note that we will process the request only when full payment and the completed application form are received.

Applying for a Medical Report

1.       For Singpass users: Please apply for a medical report via the NUHS app (under "Medical Report Request" module. You may download the OneNUHS App user guide for request medical reports here. Please refer to our cancellation policy prior to making your application.

Request for Medical Report 1.png

2.       If you are applying on behalf of your family member (parent/ child), please add them as a dependent and apply under their profile.

Request for Medical Report 2.png

3.       Please submit an enquiry using this form if your request meets the following criteria:

a)       You are not a Singpass user

b)      You are applying on behalf of a patient who is unable to provide consent

c)       The medical report is not available on the OneNUHS app

d)      You have a payment enquiry regarding your request

e)       You are seeking a clarification on a previous medical report request

Enquiry Form.png

Cancellation Policy
There will be no refund provided upon cancellation of investigation results, duplication of medical certificate and discharge summary.

For cancellation of all other reports, an admin fee of one-third the report price will be levied. No cancellation will be allowed once the report has been written by the doctor.

Application and Consent Forms for Medical Report Requests made via Email or Front Counter

All medical report requests will require an Application & Consent for Release of Medical Information (Form A). Please complete this form and attach it to your email request.

Additional consent and declarations may be required for verification purposes:

 Additional Supporting Documents RequiredForm Required
For collection of medical reports on behalf of patientApplicant's NRIC as proof of applicant's relationship to patient Download Form B here
Requests for deceased patients Patient's death certificate, Applicant's NRIC and documents as proof of applicant's relationship to patientDownload Form C here
Requests for patients who lack mental capacity/ unable to provide consentPatient's NRIC, applicant's NRIC and document(s) as proof of the applicant's relationship to patient (e.g. Lasting Power of Attorney)Download Form D here
For employers whose foreign workers have left Singapore or are currently missingCancellation letter of working permit from the Ministry of Manpower or a police report and applicant's NRICDownload Form E here
For verification of authenticity of medical document (e.g. medical certificate, discharge summary)
Applicant and Patient’s NRIC
Download Form F here

Payment Methods

We accept NETS, Credit Card, Cheque and Internet and Mobile Payment (including PayNow).

Cheque payments should be made payable to National University Hospital (Singapore) Pte. Ltd. and mailed to:

Medical Records Office
National University Hospital
5 Lower Kent Ridge Road
Kent Ridge Wing, Level 1
Singapore 119074


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