Care at NUH



​Our pharmacy dispenses medications on a daily basis for both inpatients and outpatients. Our team, comprising pharmacists and various technical and support personnel, work closely together to deliver high-quality care to our patients. 

Our Team
Head Of Department
  • Ms Lim Siew Woon
Our Services

Outpatient Pharmacy Services

  • Filling of prescriptions
  • Counselling of medication e.g. asthma, cancer, diabetes and heart medications etc.
  • Purchasing of over-the-counter products, vitamins and supplements
  • General health advice and more

Medication Therapy Review & Counselling

  • Medication Therapy Review & Counselling (MTRC) is an extended counselling service provided by Pharmacy @ National University Hospital for selected patients
  • For more information, please click here

Outpatient Clinics

  • Smoking cessation clinics (NUH Medical Centre)
  • Outpatient anti-coagulation clinic (NUH Medical Centre and National University Heart Centre, Singapore)
  • Medication therapy management cardiac clinic (National University Heart Centre, Singapore (NUHCS))

 Inpatient Pharmacy Services

  • Assist the team in managing medication orders and medication profiles, monitoring drug therapy and providing bedside discharge medication counselling
  • Inpatient Pharmacy Automated System (iPAS)

 Drug Information Services

  • Provides drug & poison information for doctors, pharmacists and other healthcare professionals at the National University Hospital

Compounding Services

  • Our pharmacy laboratory is set up to prepare parenteral nutrition, sterile injections, and non-sterile extemporaneous preparations. The nutrition team also provides nutritional support and monitoring for patients on enteral and parenteral nutrition. The oncology laboratory at the National University Cancer Institute, Singapore (NCIS) also prepares anti-cancer medications.

Quality Assurance Programmes

  • As part of our Department's ongoing efforts in ensuring quality patient care, we also implemented a Quality Assurance Programme in our laboratory. This involves the adoption of the Good Manufacturing Practice recommendations in quality assurance and documentation of work processes. At the same time, we are looking into how to make the medication use process safer for patients – through counselling, patient medication profiling, medication reconciliation, as well as educational leaflets on medicines, alternative medicines and health supplements. We endeavour to employ IT to achieve these goals where relevant.

Supplement Dispensing via MedVEN

  • Fuss-free, 24/7 dispensing of supplements for O&G patients
  • Conveniently located outside the Women's Clinics located at Kent Ridge Wing level 3
  • More information on the supplements can be found here
Patient Education

To learn more about your prescribed medication and health, see the Department of Pharmacy's Patient Information leaflets (PILs) which will provide information on the use of common medicines and health supplements, as well as their possible side effects.  

Click herefor the list of PILs. 

For general health tips and useful information, click on the posters to find out more: 

Medication Management
Diabetes (PDF, 1777 KB)


Blood Sugar Meter (PDF, 1900 KB)

Blood Sugar Meter

Blood Pressure (PDF, 1876 KB)

Blood Pressure

Blood Pressure Meter (PDF, 1764 KB)

Blood Pressure Meter

Discharge Process

You may view the video in other languages here: Chinese, Malay, Tamil

Access Your Medications

You can now use the NUHS App or FormSG to order your prescriptive medication top-ups and refills.

Click on image below to download the guide to top up your medication on the NUHS App.


Managing Your Medications

Improving Health Literacy
Safe Shopping (PDF, 2257 KB)

Safe Shopping

4 Red Flags (PDF, 2651 KB)

4 Red Flags

Hidden Dangers (PDF, 1786 KB)

Hidden Dangers

Who to Trust (PDF, 3782 KB)

Who to Trust

Medication Collection through MedSAFE

Medication Collection through MedSAFE

From 18 July 2022, you may choose to collect your medication from MedSAFE, a 24/7 self-service electronic locker located at NUH Main Building Zone F Taxi Stand  (Not available for controlled drugs). 

Benefits of using MedSAFE     
  • No more waiting at the Pharmacy 
  • Open 24/7, collect at your convenience within 48 hours of SMS confirmation
How does it work? 
  • Place your medication order via FormSG 
  • Follow the instructions on the form and select "MedSAFE @ NUH Main Building Zone F Taxi Stand (24hrs electronic locker)" as your pick-up location 
  • An SMS notification will be sent to your mobile when your medication is ready for collection at MedSAFE Head to MedSAFE within 48 hours of receiving the SMS and follow the instructions on the screen to collect your medication 
Things to note:
  • If you do not receive an SMS within 48 hours after dropping your prescription into the Staff Prescription Box, please head to Main Building Pharmacy, Counter 27 for assistance. 
  • If you do not collect your medication within 48 hours of receiving the SMS, the medication will be cancelled without refund. 
Have a question about MedSAFE? Here are some FAQs:
1. How soon can I collect my medication using MedSAFE after placing my order? 
After you receive an SMS within 48 hours of dropping your prescription into the Staff Prescription Box, you must collect your medication from MedSAFE within 48 hours. 

2. How do I use MedSAFE? 
After you receive the SMS, proceed to MedSAFE and follow the on-screen instructions to collect your medication. 

3. How do I make payment for medication collected through MedSAFE? 
 Please retrieve your invoice via the NUHS App and make payment accordingly. 

4. My medication(s) are required to be stored in a temperature controlled storage, am I still able to use MedSAFE? 
 If storage in MedSAFE is inappropriate, a pharmacist will inform you to collect your medication from Main Building Pharmacy, Counter 27. 

5. How do I check if the medication I require are controlled drugs or not? 
 If you are unsure about your medication from MedSAFE, a pharmacist will contact you to collect your medication over the counter. 

6. What happens if I'm not able to collect my medication within 48 hours? 
 If medication is not collected within 48 hours, it will be removed without refund. Please head to Main Building Pharmacy, Counter 27 for assistance thereafter. 

7. Am I allowed to have someone else collect my medication from MedSAFE on my behalf? 
 Yes, as long as the person has the OTP. 
NUHS App for Medication Top-ups & Refills

Order your medication balance wherever, whenever. 

The NUHS App is a one-stop mobile app designed to specifically aid patients and caregivers in managing medications. Please click here for a step-by-step guide on how to use the NUHS App for medication top-ups and refills. 

With the NUHS App, you can avoid long queues and order medications from the comfort of your home. 

Download the NUHS App

apple app store  google play store

If you are unable to use the NUHS app, you may also order your medication top-ups and refills at

Contact Us

For the convenience of our patients, we have outpatient pharmacies at each of our buildings, as well as some clinics/centres. 

For contact details, operating hours and directions to the following pharmacies, please select the respective pharmacies. 

Main Building 

Kent Ridge Wing 

Medical Centre

Khoo Teck Puat – National University Children's Medical Institute (KTP-NUCMI) 

Health & U Retail Pharmacy
  • NUH-owned retail pharmacy with 2 branches, conveniently located in NUH Main Building and NUH Medical Centre
  • Comprehensive product range from Nutritional Supplements to Rehabilitation and Homecare Products
  • View our full product catalogue  here
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National University Health System
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  • National University Cancer Institute, Singapore
  • National University Heart Centre, Singapore
  • National University Centre for Oral Health, Singapore
  • NUHS Diagnostics
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  • Yong Loo Lin School of Medicine
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