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PATIENTS & VISITORS MEDICAL PROFESSIONALS EVENTS & HEALTH INFORMATION ABOUT US
 

Medical Reports

How do I request for my medical information?

To request for medical information, kindly ensure that:

  • Patient’s written consent is required for the release of medical information
  • For patients below 21 years old, the consent of the patient’s parent or legal guardian is required.
  • If the patient is deceased, a copy of the patient’s death certificate must be produced and the consent of the patient’s estate is required

Patients can request for medical reports while one is still being warded and before discharge.

Request can be made to any PSC or directly to MRO if patient is discharged.

You may download and complete the application form here.

Attach the appropriate fee in the form of a cheque. The cheque should be crossed and made payable to "National University Hospital (S) Pte Ltd".

Mail the completed application form and cheque to: 
Medical Records Office
National University Hospital
5 Lower Kent Ridge Road
2 Kent Ridge Wing, Level 1
Singapore 119074

Alternatively, you may also visit us at: 
Medical Records Office
National University Hospital
5 Lower Kent Ridge Road
2 Kent Ridge Wing, Level 1
Singapore 119074

Operating Hours:
Mondays to Fridays: 8:30am to 5:30pm
Closed on Saturdays, Sundays and Public Holidays

Contact Us:
Tel: (65) 6772 5163 
Fax: (65) 6777 3295
Email: MedicalReportSection@nuhs.edu.sg

How Much Do I Need To Pay?

Payment can be made by cash, cheque or credit card.

Medical report and its charge (w.e.f. 1 Jan 2014):

Types of Medical Information / Services Fee (inclusive of GST)
Completion of Detailed Insurance Form

It is a detailed insurance claim form to be completed by the doctor. The form will require information such as: diagnosis, details of injuries suffered, treatment given
S$80.25
Completion of Disability Claim Form

It is a detailed insurance claim form provided by the insurance company for the doctor to assess the patient's disability status.
$180.20
Completion of Diagnosis/Procedure & ICD9 Code on Insurance Form by Medical Records Office 

It is a simple insurance form usually requested by insurance company of a Group Department. The form will require information such as: Diagnosis, Diagnosis code, Procedure, Procedure code, Referring doctor 
S$21.40
Ordinary Medical Report 

It is a report put up by the doctor based on patient's medical records. It is a factual record of the patient's medical problem.
S$80.25
Specialist Medical Report

This is a detailed medical report that usually highlights the history of medical complaint or injury. The doctor will include findings of the assessment as well as their opinion and prognosis of the patient. For Orthopedics’ cases, an appointment will be arranged for the patient to be reviewed by the doctor. For other disciplines, an appointment would only be arranged if the doctor request for it.
S$180.20

Specialist Psychiatrist Report

It is a report put up by the psychiatrist based on patient's medical records. It is a factual record of the patient's psychiatry condition.

S$438.70
Second Opinion Report

A medical report requested by non-NUH patient seeking second opinion from NUH specialist. An appointment will be arranged for Consultant to assess the patient. Patients may be required to provide the attending specialist with their previous medical report or investigation results.
S$267.50 
Investigation Results 

Photocopy of investigation results such as X-ray reports, CT scan reports, blood test results, ECG reports, Histopathology reports, Cytogenetic reports, Bone Density Report and Urine Test Result.
S$5.35
per service
Duplication of Medical Certificate

It is an application for a certified true copy of medical certificate for hospitalization/outpatient medical leave issued by doctors.
S$10.70
per certificate
Pathology Slides

Pathology blocks are not released. However, request for pathology slides can be made at a fee. Our pathologists will review the request and advise on the number of slides that will be provided.
S$16.05 per slide
Therapy Report

It is a report put up by either Physiotherapist, Occupational Therapist, Speech therapist or Podiatrist on patient’s medical records. It is a factual record of the patient’s medical problem such as diagnosis, treatment given and performance of the patient based on last therapy visit.
S$80.25

Functional Capacity Evaluation Report

It is a comprehensive evaluation carried out by an Occupational Therapist.  It includes evaluation of an individual’s physical, sensory, perceptual, cognitive ability to engage in activities of daily living, work, leisure and life roles activities. The FCE determines an individual's ability to perform the physical demands of a job after a disease, injury or an accident. The Occupational Therapist will analyse the necessary components of the client’s occupation, to determine if the client is able to fit in the essential occupation performance components. 

 

The FCE can be done for the following purposes:

- law suit, insurance and workmen compensation claim

- to determine if an injured worker has the ability to perform the job or alternate work.
S$642.00

Workmen Compensation Assessment 

This is an assessment to determine work-related injuries, the degree and period of disability for workmen’s compensation purpose under the Workmen’s Compensation Act. Scope of the report is as per "Medical Report on Traumatic Injuries for Workmen's Compensation" form prescribed by the Ministry of Manpower. 

Note: 

  • The “Medical Report on Traumatic Injuries for Workmen’s Compensation” form needs to be obtained from Ministry of Manpower. 
This may involve a review of the patient at the Specialist Outpatient Clinic.
S$80.25

Workmen Compensation Objection Report 

This is a referral from Ministry of Manpower to assess and re-determine work-related injuries, the degree and period of disability when any of the parties (insurer, employer or injured worker) object to the results of the initial workmen’s compensation assessment. Scope of the report is as per "Referral of Objection to Permanent Incapacity Under Compensation (Medical Board) Regulations 2005 - Medical Report on Traumatic Injuries for Workmen's Compensation" form prescribed by the Ministry of Manpower. 

Note:

  • The “Referral of Objection to Permanent Incapacity Under Compensation (Medical Board) Regulations 2005 - Medical Report on Traumatic Injuries for Workmen's Compensation” form needs to be obtained from Ministry of Manpower. 
This may involve a review of the patient at the Specialist Outpatient Clinic. 
S$357.00

Note: The above charges do not include Laboratory charges / X-ray charges / Facility Fee.

How soon can I obtain the requested medical information?

As a general guide, completion of medical reports takes approximately 8 weeks to process. It may take longer if:

  • Patient has upcoming clinic appointments or has been warded
  • Reports are requested from several clinical departments
  • Doctor is away

For duplication of investigation result, radiological report, medical certificates, you should receive them within 1 week from the date of request received by Medical Records Office (MRO).

What documents do I need to bring when I want to collect the medical report/insurance form/medical documents?

If you are collecting the medical report/insurance form/medical documents personally at MRO, please bring along the following for authentication:

  • NRIC of patient to be produced upon collection.
  • Authorisation letter stating the collector's name and NRIC number is required if a third party is collecting on patient's behalf.

Please note there is no self-collection for Workmen Compensation report. MRO will mail the report directly to MOM.
 

Who should I contact if I want to check on the status of the request or have further enquiries?

You may email or contact our Medical Records Office staff (under General Numbers)