Terms and Conditions:
For urgent deliveries (within three working days), additional charges may apply.
For bulky orders (package with weight exceeding 1 kg), do note that the following surcharge is applicable:
- S$6.40 per delivery (for 2 - 4 cartons)
- S$12.80 per delivery (for 5 - 10 cartons)
- S$21.40 per delivery (for 11 - 30 cartons)
Delivery is only available within Singapore and there will be no delivery service on Saturday, Sunday, Eve of Public Holiday and Public Holiday.
Two delivery time slots available:
- Morning: 9am – 1pm
- Afternoon: 2pm – 6pm
Please note that there is a lead time of 5 working days for processing of orders. Due to the high volume of deliveries during the COVID-19 pandemic, there may be unexpected delays.
- This service is only applicable for prescriptions from NUH.
- Patients receiving newly prescribed medicines will not be eligible for this service.
- Patients should have at least 5-day supply of the required medicines at home.
In the event where medicines are running low on stock due to high demand, we will supply the amount of medicines that our pharmacy has and patients will be informed accordingly.
This service will NOT be available for the following medicines:
- Controlled drugs
- Pharmacy only medicines
All NUH prescriptions have a validity period of ONE year. Expired prescriptions will NOT be processed.
If you do not have an original NUH prescription for processing, please consult your doctor(s) at the respective clinic(s).