The NUH Dormitory Task Force was deployed to Acacia with the goal of providing on-site medical care and performing swab tests on migrant workers exhibiting acute respiratory infection symptoms (ARI). The
SG DORMBOT App, created by a team of NUH doctors, allowed for the remote monitoring of vital signs and the rapid identification of migrant workers with acute respiratory health concerns. The App was first tested in Acacia, and its adoption quickly expanded from there, eventually reaching a peak of 60,000 users.
CDPL Tuas Dorm - SCM Tuas Lodge
The task force for CDPL Tuas Dormitory and SCM Tuas Lodge, both located on the outskirts of Singapore, cared for more than 17,000 migrant workers. The team was assigned the famous white minibus to make the 5 km journey between the two dorms. The team's courage in the face of adversity is inspiring, and their dedication to helping those in need is a shining example of the NUH spirit.
Seletar East Camp
In order to prevent the spread of COVID-19 and to alleviate overcrowding in various dormitories, Seletar East Camp was strategically established to house both healthy and at risk migrant workers. Within 72 hours, the Task Force worked tirelessly to set up medical facilities, staff support areas, and isolation zones in the vacant camp. Their dedication and tenacity were truly admirable. The loud hailer was an essential tool for the "Camp Commander" to communicate with the migrant workers. In addition to providing operational instructions, he also offered helpful tips for maintaining mental well-being, as well as general hygiene.
Sungei Tengah Lodge
Sungei Tengah Lodge was the largest purpose-built dormitory in Singapore, so it was designated as a quarantine facility when the COVID-19 outbreak began in dorms. The lodge houses 25,000 migrant workers in its ten blocks of 13-story apartments. Over the course of 125 days, Team NUH did more than just ensure the physical health of the dorm's inmates; they also checked in on their mental and emotional well-being. The staff forged strong bonds with the residents by paying them visits in their rooms and arranging mindfulness exercises tailored to their specific needs. The team's example of steadfast determination in the face of adversity has inspired and left a lasting impression on the workers.
Tuas South Dormitory
Many have fond memories of their time spent in Tuas South Dormitory, one of the first dormitories to be used as a quarantine facility. In the absence of designated sheltered facilities, the task force adapted the iconic dormitory bus terminal into a medical outpost to serve the migrant workers. Worried workers would line up every morning to report sick and undergo swab tests. The effort showed the perseverance and fortitude of our people even in the face of adversity.
Dormitory Serology Operations
During the height of the COVID-19 pandemic, a task force was formed to lead serological surveillance of migrant workers living in various dormitories. As a mobile unit, they visited numerous dorms across the island, from Sungei Tengah to Tuas and Seletar. They worked tirelessly to establish a streamlined process that would allow serology screening to be implemented with precision and professionalism. The team's commitment to working together was unwavering in the face of the pandemic's challenges, and as a result, strong bonds of camaraderie were forged amongst colleagues from different departments and clusters.
F1 Pit Community Treatment Facility (CTF) Team
The Community Treatment Facility (CTF) task force's mission was to establish a Geri-friendly treatment facility in less than three weeks. The first of its kind in Singapore, this CTF boasts a stunning view and is also the first community facility that can take end-stage kidney disease/haemodialysis patients.
Tuas South Community Care Facility (CCF) Team
To help with the care of migrant workers who have contracted COVID-19, a task force was formed in late February 2020 to transform a vacant flatted factory in Tuas South into a Community Care Facility (CCF). The medical staff worked diligently to adapt clinical workflows, admission standards, and infection prevention and control protocols to a setting outside of a traditional hospital. At the same time, the administrative team worked with multiple stakeholders to transform the factory into a place of care. The team's efforts to establish the CCF within a tight timeline were a testament to their professionalism and dedication.
While the External Ops Teams managed the dorm operations at the each location, the rest of Team NUH, regardless of role, contributed significantly to the victory over COVID-19. #TeamNUH remained steadfast in our primary mission during the pandemic and demonstrated that we are a world-class team owing to our willingness to give it our all.