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Pharmacy

About Us



Our Department of Pharmacy is responsible for dispensing medications daily for inpatients with additional services provided in the outpatient setting. Our department consists of pharmacists, as well as technical and support personnel, who work closely together to ensure patients receive the highest quality pharmaceutical care possible.


Our Team

Deputy Director
Mr Wu Tuck Seng
Drug Information
Location
Main Building 1, Basement
Pharmacist-in-charge
Ms Lim Yen Ping
Principal Pharmacist (Clinical)
Ms Yong Mei Ling, Nancy
Principal Pharmacist (IT, Projects)
Mr Hing Wee Chuan
Purchasing
Location
Main Building 1, Basement
Principal Pharmacist-in-charge
Ms Lim Sook Wei
Manager
Mr Ken Goh Poh Huat
Pharmacy Store & Drug Distribution
Location
Main Building 1, Basement
Senior Executive
Ms K. Thanaletchimi
Sterile Laboratory/ TPN Service
Location
Main Building 1, Basement
Senior Pharmacist-in-charge
Ms Teoh Siang Nee
A&E (Emergency) Pharmacy
Location
Main Building 1, Level 1
Principal Pharmacist-in-charge
Mr Yong Keng Woh
Retail Pharmacy 1
Location
Main Building 1, Level 1
Principal Pharmacist-in-charge
Mr Yong Keng Woh
Principal Pharmacist
Ms Tan Ai Lee
Retail Pharmacy 2
Location
Kent Ridge Wing 2, Level 3
Senior Pharmacist-in-charge
Mr Lim Siang Hwee, Eddy
Satellite Pharmacy P1
Location
Main Building 1, Level 1
Senior Pharmacist-in-charge
Ms Tan Ling Eng, Gloria
Health & U
Location
Main Building 1, Level 1
Asst Manager
Mr Tony Ong
Senior Retail Coordinator
Ms Lim Chean Phin
Satellite Pharmacy 2
Location
Main Building 1, Level 2
Principal Pharmacist-in-charge
Ms Yeoh Siang Fei
Satellite Pharmacy 4A
Location
Main Building 1, Level 4
Pharmacist-in-charge
Ms lim Sze Mian
Satellite Pharmacy 5A
Location
Main Building 1, Level 5
Principal Pharmacist (Inpatients)
Ms Lim Sok Hoon
Satellite Pharmacy 7A
Location
Kent Ridge Wing 2, Level 7
Pharmacist-in-charge
Ms Chua Hui Min
Cancer Centre Pharmacy @ Level 4
Location
Kent Ridge Wing 2, Level 4
Principal Pharmacist-in-charge (CLinical)
Ms Lim Siew Woon
Cancer Centre Pharmacy @ Level 8
Location
Kent Ridge Wing 2, Level 8
Principal Pharmacist-in-charge
Ms Wong Yuet Peng
Anti-Coagulation Clinic
Principal Pharmacist-in-charge (Clinical)
Ms Nancy Yong
Smoking Cessation Clinic
Senior Pharmacist-in-charge
Mr Lim Siang Hwee, Eddy

Our Services

Inpatient & Outpatient Pharmacy Services


• Operation of two retail pharmacies, one satellite pharmacy and one A&E (Emergency) pharmacy where outpatients obtain their prescribed drugs and related services, e.g. counselling and advice on prescribed medicines, over-the-counter products, vitamins and health supplements

• Management of inpatient medication orders, patient medication profiles, monitor drug therapy and provide bedside discharge medication counselling

• Operation of a pharmacy laboratory to prepare parenteral nutrition and sterile injections as well as non-sterile extemporaneous preparations

• Provide nutritional support and monitoring for patients on enteral and parenteral nutrition

• Operate two oncology laboratories to prepare anti-cancer drugs for cancer patients

• Counselling for diabetics, asthmatics, cancer patients, patients on anticoagulant drugs and patients on cardiac rehabilitation programme

• Running of outpatient Anticoagulation Clinic (ACC) and Smoking Cessation Clinic (SCC)

• Providing drug information


Our Patient-Friendly Services

We are always continuously adopting good initiatives to ensure quality patient care. To help patients save time and reduce the hassle of queuing at our pharmacies, we offer several patient-friendly services to help patients beat their 'queue' blues.


• 'Snack As You Wait' Service - Grab a bite at our Kopitiam where you can look out for your Pharmacy queue number on the Queue Display System.

• Express Queue - dedicated Express Queue at our Retail Pharmacy 1 for patients who require three or less prescribed medicines.

• Pharmacy at Specialist Outpatient Clinics A, B and C - patients can enjoy the convenience of collecting their medicines from our Pharmacy housed within our clinics.

• SMS (Short-Message-System) Notification Service - patients can request to be notified via SMS when their medicines are ready for collection at Retail Pharmacy 1.


Offsite


• Medicine Delivery Service - patients can have their medications delivered to their home or office at a preferred date and time. To find out how you can enjoy this service, you can download a copy of our leaflet here.

• 'Fax Your Prescription' Service - Fax your prescription in advance to (65) 6776 2695 and present your original prescription at Counter 1 at Retail Pharmacy 1 on the day of collection.


Quality Assurance Programme
As part of our Department's ongoing efforts in ensuring quality patient care, we also implemented a Quality Assurance Programme in our laboratory. This involves the adopting of the Good Manufacturing Practice recommendations in quality assurance and documentation of work processes. Besides this, we are going "paperless" with our outpatient prescriptions to reduce the hassle and the waiting time of patients for medications.

At the same time, we are looking into how to make the medication use process safer for patients - through counselling, patient medication profiling, medication reconciliation, educational leaflets on medicines, alternative medicines and health supplements. We endeavour to employ IT to achieve these goals where relevant.
Inpatient Pharmacy Automated System (iPAS)


In early 2009, the traditional way of preparing medication for inpatients became a thing of the past at NUH. Leveraging automation, an intelligent system, iPAS, will now ensure that the right medication is given to the right patient. This seeks to eliminate human errors and bring patient safety to a higher level. Besides enhancing patient safety, the solution also improves operational efficiency. Staff can now better focus on patient-centric activities.


NUH is the first hospital in the Asia Pacific region to implement an end-to-end or close-loop inpatient medication management system. It was implemented in the first ward on 4 February 2009 and has since been introduced in other wards.

Click here for more information on (iPAS) .

Our Facilities


Pharmacies


Retail Pharmacy 1 @ Main Building 1, Level 1
Mondays to Fridays: 8.30am to 7.00pm
Saturdays: 8.30am to 1.00pm
Closed on Sundays and Public Holidays


Retail Pharmacy 2 @ Kent Ridge Wing 2, Level 3
Mondays to Fridays: 9.00am to 6.30pm
Closed on Saturdays, Sundays and Public Holidays


Pharmacy @ Specialist Outpatient Clinics A, B and C @ Main Building 1, Level 1
Mondays to Fridays: 9.00am to 6.30pm
Saturdays: 9.00am to 1.30pm
Closed on Sundays and Public Holidays
A&E (Emergency) Pharmacy
24 Hours

Our Pharmacy
A wide range of medicines and other items are available at our pharmacies, including:

• Baby and mother care products
• Blood pressure monitoring sets, blood glucose monitors and blood and urinary strips
• Prescription and over-the-counter (OTC) medicines
• Surgical / first aid supplies
• Vitamins and health supplements
• Pharmacy vouchers
• Music CDs
• Books


For more information or if you have any queries, please call (65) 6772 5181 (Retail Pharmacy 1) or (65) 6772 5184 (Retail Pharmacy 2).


Self-Care Corner
At our Retail Pharmacy 2, we have created a Self-Care Corner for patients to learn more about the self-care of minor ailments, how to self-medicate safely and when to see a doctor. Information made available at this corner is updated regularly to help patients increase their understanding of common ailments and gain confidence in their recognition of and ability to treat these conditions. Patients can also ask our pharmacists for advice before self-medicating. Our pharmacists are available to help you manage your health and address concerns you may have about your medicines or health supplements.

Patient Education

To help you know more about the medicines and health supplements you will be taking, the Department of Pharmacy is pleased to provide a set of Patient Information leaflets (PILs) and Health Supplements leaflets for your easy reference. These leaflets will provide information on the use of common medicines and health supplements, as well as their possible side effects.


Common Medicines


ACE Inhibitors
Angiotensin II Receptor Blockers
Antacids
Antidiarrhoea
Antihistamines
Antimalarial Medications
Aspirin
Beta-Blockers
Calcium Channel Blockers
Digoxin
Diuretics
Glaucoma Eye Preparations
Iron Supplements
Laxatives
Nicotine Preparations
Nitrates
Non-Steroidal Anti-Flammatory Drugs
Overview of Hypertension Medicines
Patient Awareness and Self-Care
Polypharmacy - An Overview
Statins, Fibrates, Fat Binding Agents, Nicotinic Acid Group
Sulphonylureas, Meglitinides, Biguanides, Thiazolidinediones, Alpha-glucosidase Inhibitors
Vasodilators
Warfarin
What You Need to Know About Insulin


Health Supplements

Health Supplements - What Do You Need To Know?
Health Supplements - Vitamins & Minerals Chart
Health Supplements for Common Colds & Coughs
Health Supplements for Menopausal Women
Health Supplements & Your Heart : Are They Effective & Safe?
Health Supplements for Joints & Bones
Probiotics - Your 'Friendly Bacteria'


For enquiries, please contact us:


Retail Pharmacy 1 @ Main Building 1, Level 1
Tel: (65) 6772 5181


Retail Pharmacy 2 @ Kent Ridge Wing 2, Level 3
Tel: (65) 6772 5184
5. Contact Us


Department of Pharmacy
National University Hospital
5 Lower Kent Ridge Road
Tel: (65) 6772 5008
Fax: (65) 6873 7121


For enquiries, please contact us:


Retail Pharmacy 1 @ Main Building 1, Level 1
Tel: (65) 6772 5181


Retail Pharmacy 2 @ Kent Ridge Wing 2, Level 3
Tel: (65) 6772 5184


Pharmacy @ Specialist Outpatient Clinics A, B and C @ Main Building 1, Level 1
Tel: (65) 6772 2557


Health & U
Tel: (65) 6772 2522