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Patient Education Support Services
 
 
Patient Education Support Services (PESS) was formed in September 1997 in NUH, to initiate specialised and personalised patient education in different nursing specialties.
 
To date, PESS boasts a team of nurses in the following disciplines:
 
Asthma care
Breast care
Diabetes care
Gastrointestinal care
Head and Neck care
Neuroscience care
Lactation care
Orthopaedic care
Pain care
Stroke care
Wound & Stoma care
 
The PESS team provides counselling, caregiver training, practical skills teaching and discharge planning for patients and their families. Patient education materials are developed to assist patients’ understanding of their health condition and provide a reinforcement of the information that has been given. PESS nurses are also involved in clinical teaching rounds, conducting courses and in-service for nurses, and research to look into improving standards of nursing practice.
 
PESS has contributed to a variety of exciting and challenging projects within the realm of promoting patient education to a higher level. Part of the efforts in this area include:
 
The setting up of a patient resource center called the Patient Education Hub.
The establishment of guidelines for the development of patient education materials.
Organising patient education conferences at regional and international levels to further push patient education to the frontiers of patient services.
 
PESS is run on the motivation of being able to enhance the total experience for the patient who comes through the doors of NUH. It is this that enables a team of nurses to pursue a dream and see its fulfillment in the way a patient embraces his/her health condition and learns to manage it at home.
 
 
Disclaimer
The Patient Education Website is a resource centre set up by the National University Hospital, which is a member of the National Healthcare Group.
National Healthcare Group