Overview

As a tertiary acute-care hospital, NUH strives to achieve the highest quality standards. This is monitored by the tracking of clinical quality indicators across the different departments. Besides allowing for continual improvement in treatments, it also enables patients to make informed choices about the hospital they choose to go for their treatment.

Some of NUH's progress in excellent clinical outcomes are:

• Acute Myocardial Infarction
• Cataract
• Childhood Leukaemia
• Chronic Obstructive Pulmonary Disease (COPD)
• CT Planning for Radiation Therapy
• ERCP (Endoscopic Retrograde Cholangio-pancreatogram) & Upper Gastrointestinal Bleeding
• Gastric Cancer
• Heart Surgeries
• Hospital-wide Indicators
  - Unscheduled ICU Returns
  - Ventilator-Associated Pneumonia
• Liver Transplant
• MRSA
• Nasopharynx Cancer
• Stroke
• Surgical Site Infections
  - Hip Arthroplasty
  - Coronary Artery Bypass Graft (CABG) Infections

NUH was the first hospital in Singapore to be conferred the Joint Commission International (JCI) accreditation in August 2004 and the Singapore Service Class award in July 2004.

NUH is also the first and only hospital in Singapore to achieve triple ISO certification simultaneously - ISO 9001:2000 (Quality Management System); ISO 14001:1996 (Environmental Management System); and OHSAS 18001:1999 (Occupational Health & Safety Management System) in December 2002.